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Shipping and Delivery Policy
Welcome to Ryan Fishing Tackles.
This Shipping and Delivery Policy forms part of the Terms of Use governing your access to and use of our marketplace platform and services. By placing an order with Ryan Fishing Tackles, you agree to be bound by the terms set out below.
1. Order Processing
- All orders placed through our platform are subject to confirmation and availability.
- Orders are processed after successful payment verification.
- Ryan Fishing Tackles reserves the right to cancel or refuse any order in cases of incorrect pricing, stock unavailability, technical errors, or suspected fraudulent activity.
2. Shipping Coverage
- We currently ship products across India.
- Delivery locations are subject to serviceability by our logistics partners.
- Orders placed with invalid or incomplete delivery addresses may be delayed or cancelled.
3. Delivery Timelines
- Estimated delivery timelines vary depending on the delivery location, product availability, and courier partner.
- While we strive to deliver within the estimated time frame, delays may occur due to:
- Natural calamities
- Government regulations
- Transport or logistics issues
- Unforeseen operational constraints
Ryan Fishing Tackles shall not be held liable for delays caused by such circumstances.
4. Shipping Charges
- Shipping charges, if applicable, will be clearly displayed at checkout before order confirmation.
- Charges may vary based on order value, product size/weight, and delivery location.
5. Order Delivery
- Products will be delivered to the address provided at the time of order placement.
- Customers are responsible for ensuring someone is available to receive the order at the delivery address.
- In case of repeated delivery failures due to customer unavailability or incorrect address details, the order may be cancelled without refund eligibility.
6. Bulk and Fraud Orders
Ryan Fishing Tackles reserves the right to cancel orders identified as bulk or fraudulent, including but not limited to:
- Orders placed for commercial resale
- Multiple orders of the same product to the same address
- Excessive quantities of a single product
- Use of invalid contact details or addresses
- Misuse of discount vouchers or promotional offers
7. Damaged or Incorrect Products
- Customers are advised to inspect the package at the time of delivery.
- If the product is received in a damaged condition or if an incorrect product is delivered, the issue must be reported within 24 hours of delivery.
- Claims raised after this period may not be accepted.
8. Return-to-Origin (RTO) Shipments
- If a shipment is returned due to refusal, incorrect address, or non-acceptance, the customer may not be eligible for a refund.
- Re-shipping of such orders will be subject to additional shipping charges.
9. Limitation of Liability
- Ryan Fishing Tackles acts solely as a seller/platform for product transactions.
- We are not responsible for delays or non-performance caused by third-party logistics partners beyond our reasonable control.
- Ownership and risk of the product pass to the customer upon successful delivery.
10. Policy Updates
Ryan Fishing Tackles reserves the right to modify this Shipping and Delivery Policy at any time without prior notice. Continued use of our services constitutes acceptance of the updated policy.
